High-Performance Trailblazers Coaching
Keep the momentum going all year longA Special Member Benefit, Only For Summit 2018 Attendees!
We all know how it goes, you get all fired up at a conference and then when you get back to the office, all the fires start and implementing all the great things you learned falls to the “When I Have Time” pile – and never gets done. This year, NCI is offering a new. valuable addition to your Summit experience; post-conference implementation coaching! And, it’s completely FREE!
NCI has spelled out 20 points identified in NCI’s Step-by-Step Map to Implementation. Each month, between this Summit and 2019 Summit, you will join a group discussion that focuses on two of these points in a 45-60 minute Online Meeting between NCI coaches and you and your fellow NCI Members. Most sessions will feature guest speakers with specific subject expertise and experience in the topic. Gather your whole implementation team once a month and stay on the trail to High-Performance Contracting. Be sure to join us at Summit and take advantage of this coaching!
Coaching Session Information:
- 45 – 60 minute live, online sessions
- Led by the NCI Coaching Team
- Available only to NCI Members that attend Summit 2018 in Austin
- Performed live each Friday of the month at 9:00 AM local time zone:
- 1st Friday – 9:00 AM Eastern
- 2nd Friday – 9:00 AM Central
- 3rd Friday – 9:00 AM Mountain
- 4th Friday – 9:00 AM Pacific
Post-Summit Coaching Topics Schedule
April 2018 | 1 – Choose a champion 2 – Train your team |
May 2018 | 3 – Purchase the right test instruments 4 – Clearly define which measurements are mandatory |
June 2018 | 5 – Establish roles and boundaries 6 – Practice, practice, practice |
July 2018 | 7 – Get your entire team on board 8 – Strengthen your diagnostic and problem-solving abilities |
August 2018 | 9 – Practice simplified communication skills 10 – Reward employees based on testing and repair results |
September 2018 | 11 – Provide collateral material for techs, sales, and marketing 12 – Update your service invoices |
October 2018 | 13 – ComfortMaxx™ software 14 – Follow up with customers on poor test results |
November 2018 | Holiday Break No Sessions |
December 2018 | Holiday Break No Sessions |
January 2019 | 15 – Offer repairs for diagnosed system defects 16 – Perform standardized repairs |
February 2019 | 17 – Test-out to verify your improvements work 18 – Provide professional-looking reports |
March 2019 | 19 – Continue to provide High-Performance through your service agreements 20 – Rinse and repeat – next level |