Summit Speakers
Meet the experts
Learn More About Mitch...
Mitch Bailey is a second-generation HVAC/R professional with nearly five decades of industry experience. He began his career in 1976, working alongside his father at Bailey’s Air Conditioning after school, on weekends, and during summer breaks. In 1991, Mitch took over the company, leading it through decades of growth and evolution.
In 1985, Mitch obtained his B-General Contractor’s license, along with C-20 (HVAC) and C-36 (Plumbing) licenses. He later founded Horizon Homes, through which he has built more than 30 homes and several commercial buildings over the past 40 years-gaining deep expertise in sustainable building practices. Simultaneously, Bailey’s Air Conditioning has designed and installed tens of thousands of heating and cooling systems across residential, commercial, and industrial sectors.
Mitch holds eight NATE certifications and is a BPI Building Analyst Professional. He currently serves on the Board of Directors for IHACI and is an active member of the ASHRAE 221 Standard Committee.
Throughout his career, Mitch has continuously adapted to the changing HVAC landscape. He expanded into new construction and retrofits through multiple economic cycles. Following the 2008 recession, he pivoted Bailey’s to focus exclusively on Residential Service and Add-On/Replacement-a move from wholesale to retail, prioritizing the homeowner experience.
Rejecting the common “rip-and-replace” approach, Mitch instituted a performance-based model. His team began conducting load calculations, duct leakage and airflow testing, as well as efficiency and capacity assessments both before and after installation-ensuring systems not only functioned but performed as designed.
In 2020, Mitch’s commitment to high-performance HVAC design and testing caught the attention of Rob Falke, co-founder of the National Comfort Institute (NCI), who invited him to join the ASHRAE 221 committee. By 2022, Mitch was also invited to help teach NCI’s new electrification curriculum in Northern California-equipping contractors with the tools to sell, install, and test heat pumps in support of California’s clean energy goals.
Though he teaches only occasionally, Mitch remains a strong advocate for NCI’s standards, believing they represent the highest level of professionalism in the industry. His career reflects a lifelong dedication to quality, innovation, and integrity in HVAC and building performance.
Years in the HVAC Industry

John Boylan
General Manager
Lakeside Service
Brighton, MI
Session: Generate Leads from Service and Maintenance Testing
Learn More About John...
“I love contributing to another leader’s growth on their journey, and everyone is a leader in some capacity. There’s nothing like the excitement of witnessing someone else’s success, especially when you saw the efforts they made to get there.”
John has worked in the HVAC industry since 1994 and has been partnering with NCI since 2011.
Some of team Lakeside’s accomplishments that John is most proud of include.
• 1998 Carrier Distinguished Dealer Award
• 2010-2024 Carrier President’s Award
• 2013 NCI Contractor of the Year
• 2016 NCI Implementation Excellence Award
• 2022 NCI Scott Johnson Training Excellence Award
Years in the HVAC Industry

Al D’Ambola
Customer Care Manager and Instructor
National Comfort Institute, Inc.
Morristown, TN
Session: Implement Static Pressure Testing on Every Service Call
Learn More About Al...
Al graduated Vocational School in 1976 with a two-year diploma in HVAC. He started servicing and cleaning oil burners, earning the title of “Soot Sucker.”
With a few more years under his belt, he grew into an air conditioning and heating service tech, also gaining refrigeration experience. Al found his place in sales and eventually became sales manager for a small family-owned HVAC Company.
Al found his new calling in life as a trainer. He began by teaching building science 1996-1998 teaching contractors and homeowners how to make homes more energy efficient using tools like blower doors and duct blasters.
He became certified by the National Comfort Institute in air balancing in February 1998 and started a commercial and residential air balancing/air diagnostic company. In 1999, he received an offer he couldn’t refuse from National Comfort Institute to become an NCI instructor. Al has taught well over 500 classes for NCI and has a host of “air head” contractor/technician fans across the country helping them solve problems they never knew existed.
Years in the HVAC Industry

Dominick Guarino
President & CEO
National Comfort Institute, Inc.
Morristown, TN
Sessions: Opening Session Host, Awards Presentation
Learn More About Dominick...
Dominick Guarino has grown the company from the ground up alongside former President Rob Falke, into the HVAC industry’s largest independent training and certification organization. He co-founded NCI in 1994 with Rob (originally National Balancing Institute). NCI has also grown into a premier membership organization focused on every aspect of helping HVAC contractors. Dominick oversees all aspects of operations, new product introductions, and sales and marketing for the company. He presides over NCI conferences and participates in HVAC industry conferences and meetings.
Years in the HVAC Industry

Tom Hearn
President
Hearn Plumbing, Heating & Air
Madison, OH
Session: Why and How to Sell High-Performance Maintenance Agreements
Learn More About Tom...
Tom began his full-time career with the company in 2000. Since then, he has gained a lot of experience in all aspects of the company. He leads the business with a steady hand, a humble heart and a deep-rooted passion to serve our community well. Aside from work, he loves spending time outside with his wife, Dannielle, and daughter, Sloane.
Years in the HVAC Industry

Will Horner
Sales Manager
Canco ClimateCare Heating and Air Conditioning
New Market, ON, Canada
Learn More About Will...
Will Horner occupies the sales position on the management team at Canco ClimateCare. He is accountable for airside system performance testing, training, implementation, new system sales, and client fulfillment (install). Will has been with Canco for more than 20 years and has been in the industry for 28 years. He credits Bob and Nancy McKeraghan for instilling the values of servant leadership, education, advancement, trust, high performance and community into all that Canco does. Will is proud to be a part of the extended NCI family and share with others in the industry to help to raise the bar.
Years in the HVAC Industry

Ben Lipscomb, P.E.
Director of Utility Services and National Accounts
National Comfort Institute, Inc.
Morristown, TN
Session: Prove System Performance with Delivered Btu Testing
Learn More About Ben...
Ben is a licensed mechanical engineer in three states, specializing in commercial and residential HVAC energy efficiency. His professional experience ranges from energy efficiency program design and implementation, to policy and regulatory consultation, measurement and verification consultation, laboratory and field research, application of codes and standards, and HVAC system Design/Build projects.
Years in the HVAC Industry

Adam Mufich
Instructor and Curriculum Development
National Comfort Institute, Inc.
Morristown, TN
Learn More About Adam...
HVAC started in Adam’s family with his Grandpa Joe, who was the chief Engineer at several notable buildings in Chicago, including the historic Palmer House Hotel. Adam’s father, Ralph Mufich, started working for Trane’s Comfort Corps in the 1970’s. Ralph opened a residential HVAC company in the early 1990s.
Adam worked for the family business until the year 2012, when the company was sold. This was the birth of A-Team Heating and Air. A-Team aimed to solve their customer’s comfort issues while delivering the best craftsmanship possible.
Adam holds or has held certifications with N.A.T.E., National Comfort Institute, Geothermal Alliance of Illinois and ACCA. Adam has also been trained by measureQuick, The Energy Conservatory, and Daikin. Adam is a Cohost for the HVAC Overtime and Cooler Heads podcast. He works with the social media team at HVAC School and has written for ESCO and National Comfort Institute.
Years in the HVAC Industry

Zach Ortwine
Owner
Southeast Clean Air Solutions, LLC
Henrico, VA
Session: Restoration or Renovation? Two Revolutionary Approaches to Duct System Performance
Learn More About Zach...
Zach Ortwine is the owner of Southeast Clean Air Solutions and has been in the duct cleaning industry since 2017. He has been called “the redheaded stepchild of the HVAC industry,” because he helps High-Performance HVAC™ companies see the opportunities that duct cleaning and renovation can bring to their business.
Years in the HVAC Industry

David Richardson
Vice President of Training
National Comfort Institute, Inc.
Morristown, TN
Session: Demystifying the Top Combustion Safety Taboos and The PATH to High-Performance HVAC: A Step-by-Step Approach
Learn More About David...
David joined National Comfort Institute full time in 2010 as a curriculum developer and trainer and now is the vice president of training. In this role, he guides practical, real-world training focused on the HVAC and Home Performance industries.
He has been involved in High-Performance Contracting™ since 2001. This experience allowed him the opportunity to diagnose and correct many HVAC and Home Performance issues over the past two decades.
In addition, David writes monthly columns for various industry publications to help increase awareness on the importance of performance testing. David is a regular presenter at many industry conferences working to spread the message of High-Performance HVAC.
Besides holding all NCI certifications, David has held certifications as a HERS rater, BPI building analyst, and BPI field and written exam proctor.
Years in the HVAC Industry

Learn More About Andrew...
Andrew has been working in the HVAC industry for more than 20 years. He started as a duct cleaner in 2001. Soon after he became a residential installer. In 2005 he started working for a residential and light commercial company as a service technician. In 2015 he was promoted to service manager. That year he also started teaching for utilities with IHACI
In 2017 Andrew became a full-time instructor at a technical school. In January of 2019 he became a Certified Master HVAC Educator (CMHE). In 2020 he became a field technical specialist with Lennox NAS. He joined NCI as a full-time coach and instructor in 2022.
Fun Fact:
Andrew loves to spend time with his wife of 21 years. They like to fish and travel together. He is also a BBQ fanatic and loves to play pool and video games.
Years in the HVAC Industry

Jeff Sturgeon
Senior Instructor and SoCal Training Manager
National Comfort Institute, Inc.
Morristown, TN
Sessions: PerformanceTown and Prove System Performance with Delivered Btu Testing
Learn More About Jeff...
Jeff Sturgeon has more than 30 years of residential and commercial HVAC and refrigeration field experience. He is based in Southern California and works with hundreds of contractors and their field personnel to help ensure successful implementation of Southern California Edison’s Workforce Education & Training programs.
Jeff got his start in the HVAC industry by attending UTI (Universal Technical Institute) in Phoenix, Arizona. Throughout his career, Jeff installed and serviced residential, light commercial, commercial, and industrial HVAC/R systems. He also worked for an HVAC controls manufacturer, where he was responsible for engineering, designing, building, and installing control panels for a variety of applications.
Jeff has earned many HVAC certifications from manufacturers and organizations such as NCI, NATE and IHACI. Over the past decade, he has been actively involved in numerous Southern California Edison Energy Efficiency programs, including the Residential and Commercial Quality Installation and Quality Maintenance program where he was responsible for the design, installation, service, and commissioning of over 1500 HVAC systems.
Years in the HVAC Industry

Alana Ward
President
Baggett Heating and Cooling
Clarksville, TN
Session: Foster a Culture of High-Performance Accountability
Learn More About Alana...
Alana Ward is the second-generation owner of Baggett Heating in Clarksville, TN. The $1.6 million residential replacement and service business opened in 1974, and Alana took over in 2006. She is a member of NCI, ACCA, and Women in HVACR and was named Woman of the Year by Contracting Business magazine in 2012. In 2021 the Service Roundtable named Baggett Heating one of the top 10 companies in the U.S. providing customer satisfaction
Years in the HVAC Industry

Mike Weil
Director of Communications
National Comfort Institute, Inc.
Morristown, TN
Sessions: Mike is the MC for the Idea Meeting, and can be found in the general sessions.
Learn More About Mike...
Mike Weil is the Director of Communications for National Comfort Institute, Inc. He also serves the as editor-in-chief of High-Performance HVAC Today magazine. He has been in these roles since 2014.
In fact, his background was always focused in the publishing arena. He spent 34 years at a Cleveland, OH-based business-to-business trade press company, holding the position of Editorial Director for three HVACR Industry publications: Contracting Business.com, Heating, Piping, and Air Conditioning Engineering, and HVACR / Hydronics Distribution Business magazines.
In addition, Mike managed the HVAC-Talk.com discussion forum as well as the HVAC Comfortech conference.
Today he is focused on a contractor-first approach to editorial, specifically targeted to the High-Performance HVAC™ contracting community. He also focuses on a customer-first approach to connecting high-performance contractors to vendors and suppliers that address their needs.
Years in the HVAC Industry

Paul Wieboldt
President
Tradewinds Appropriate Technologies
Waco, TX
Learn More About Paul...
Paul Wieboldt has dedicated his career to advancing the HVAC industry through innovation, expertise, and education. He founded Tradesman Heating and Air Conditioning Services in Waco, Texas, in 1993, establishing a strong reputation for quality and excellence. In 1999, his team had the distinct honor of installing geothermal systems in the Crawford, Texas, ranch home of President George W. Bush and First Lady Laura Bush—an achievement that underscored their technical expertise at the highest level. That same year, Paul founded Tradewinds Appropriate Technologies, expanding his work into HVAC system design, diagnostics, and residential and commercial test-and-balancing services.
A licensed HVAC contractor and seasoned professional, Paul holds NATE, BPI, and all available National Comfort Institute (NCI) certifications, demonstrating his commitment to continuous learning and industry best practices.
Since 2005, Paul has trained thousands of HVAC contractors through National Comfort Institute’s residential and commercial certification programs. Drawing on his decades of hands-on experience, he blends technical expertise with engaging storytelling—captivating audiences and making complex concepts memorable. His passion lies in helping contractors unlock their full potential and master their craft, ensuring the next generation of HVAC professionals excels in both skill and leadership.